Last Updated: 11/27/2025

Midw Sltan Technical Services (“we,” “our,” “us”) is committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Full name

• Phone number

• Email address

• Location or address in Dubai

• Service details

• Any information submitted through contact forms or WhatsApp

1.2 Technical Information

• IP address

• Browser type

• Device type

• Browsing behaviour on our website (via cookies or analytics tools)

1.3 Media Shared by You

• Photos, videos, or documents related to maintenance or repair issues

2. How We Use Your Information

We use your information to:

• Respond to your service inquiries

• Provide quotations and schedule appointments

• Deliver the services you requested

• Improve our customer experience and website

• Communicate updates or service confirmations

• Maintain internal records

• Ensure safety and prevent misuse of our services

We do not sell, rent, or trade your personal information.

3. Sharing of Your Information

We only share your information when necessary, such as:

• With our technicians to complete your service request

• With delivery partners or suppliers (if needed)

• When required by UAE law or government authorities

We do not share your information with any third party for marketing purposes.

4. Data Storage & Security

We store your information securely and take reasonable measures to protect it from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

However, no online system is 100% secure. We encourage users to use strong passwords and avoid sharing sensitive information unnecessarily.

5. Cookies & Tracking

Our website may use cookies or analytics tools to:

• Improve user experience

• Track website performance

• Understand how visitors use our site

You may disable cookies through your browser settings, but some features of the site may not function properly.

6. Your Rights

You may request the following at any time:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data (where legally possible)

• Clarification on how your data is being used

To request any of these, contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Google Maps). We are not responsible for their privacy practices. We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

9. Contact Us

For questions about this Privacy Policy or your data, contact us at:

Midw Sltan Technical Services

Email: mydwsltan.tech@gmail.com

WhatsApp / Phone: +971 54 224 1350